This includes assessment, short-term counseling, referral and follow-up. By conducting mental health and substance abuse evaluations, we are able to educate and support employees and their family members on a variety of issues such as stress, anxiety, depression, substance abuse/addiction, family/marital/children's issues, child/elder care, and legal & financial difficulties. (A "Member Assistance Program" is a phrase that unions use for the same type of services.)
ERS provides Gatekeeper, PPO, Utilization Review, Case Management, and even claims adjudication services related to behavioral health benefits. This means that discounted fee arrangements are established with therapists and treatment programs. Clients then contact the EAP before they access their behavioral health benefits. When long-term treatment is authorized, the EAP works with the in-network provider to establish a treatment plan and ensure that the client receives effective clinical interventions.
This program provides information, articles, resources, links, and interactive "calculators" around child care, elder care, daily living obligations as well as legal & financial challenges-the typical issues that impact everyone's daily lives. Individuals access services via telephone and/or on-line with a company-specific ID and password. Companies may customize their own work/life services package by selecting from the following options:
ERS offers an extensive array of trainings (PDF, 268K) in addition to the basic EAP services. We work closely with the Managers and Supervisors of each client company regarding Management Consultations and Job Performance Referrals. The list of trainings includes:
ERS conducts grief groups and Critical Incident Stress Debriefings (CISD's) following any extreme circumstances such as death, injury, or violence within the work setting. Trauma defusing and debriefing services are conducted on-site for a fee per counselor plus pre-approved travel-related expenses at cost.
ERS provides consultation and assistance in policy development for companies such as Drug Free Workplace policies, Violence in the Workplace, as well as Harassment policies. We also provide training for employees upon implementation of the new policy.
For companies interested in streamlining processes and increasing efficiency. ERS interviews key players in the company to create an evaluation tool that is used to gather data from all levels of the employee hierarchy. The assessment includes interpretation of that data as well as specific recommendations for the organization.
Certified Substance Abuse Professionals (SAP's) conduct evaluations, make treatment recommendations, and monitor compliance for employees who have tested positive for drugs and/or alcohol and must meet the Department of Transportation regulations.
Employee Resource Systems 29 East Madison Suite 1600 Chicago, Illinois 60602
Phone: 312 780 6316 Toll Free: 800 292 2780 Fax: 312 780 6344